Courses

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Description:

Day 1: Introduction to management principles and practice Module 1: Unique challenges of the technical work environment – applying the Systems-thinking view of management Module 2: Applying the three (3) managerial roles • Informational • Interpersonal • Decision-making Module 3: Applying the three (3) managerial skills • Technical • Interpersonal • Conceptual Module 4: Applying the four (4) management functions • Planning • Organizing • Leading • Controlling Module 5: Improving team productivity • Systems • Work methods • Work lay-out • Job design • Work processes • Resource Management Module 6: Applying the delegation process as a supervisor Module 7: Effectively managing resources • Human • Financial • Materials and consumables • Informational • Technological • Vehicles, machinery and equipment (VEM) Module 8: Applying supervisory decision-making techniques and implementing the problem-solving process Day 2: Applying leadership best practice Module 8: People Management and Supervision of a team • Team dynamics (roles, structures, processes and behaviour) • Conflict Management • Interpersonal and relationship building skills • Management of team member conduct and discipline • Diversity and Inclusivity Module 9: Applying team leadership principles • Motivation • Communication • Empowering, coaching and developing team members Day 3: Team management and performance management Module 10: Mastering Individual and Team performance management process • Planning • Appraisal • Feedback • Development • Reward Module 11: Managing and correcting poor performance Applying the Performance Matrix • Applying the Performance Equation Module 12: Applying the Stakeholder relations process • Applying the Power-Interest Matrix Module 13: Employee Engagement Strategies • Best practice Strategies